Privacy & Policy

Introduction

Lexara Consulting, LLC ("Lexara") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website (www.lexara.com).

1. Types of Data Collected

Personal Data: Names and email addresses collected during account creation.

Technical Data: Cookies and IP addresses.

2. Purpose of Data Collection

We collect data to:

Improve our services.

Conduct analytics.

Market Lexara’s products and services.

3. Use of Third-Party Services

We use Google Analytics for website analytics and payment processors for transactions. No data is shared with partners or third parties.

4. User Rights

Users may request access to, correction of, or deletion of their personal data by contacting contact@lexara.com.

Users may opt out of marketing communications at any time.

5. Cookies and Tracking

We use cookies to enhance user experience and for analytics purposes. Users may adjust their browser settings to manage cookies.

6. Data Storage and Retention

We retain user account information, including names and email addresses, for as long as the account is active. If an account is closed, this data is deleted or anonymized within 90 days unless otherwise required by law. Payment transaction records are retained for 7 years to comply with legal and financial reporting requirements. Analytics data collected via cookies is retained for up to 2 years to analyze trends and improve services, after which it is deleted or anonymized. Communications with users, including support inquiries, are retained for 1 year. Records of user participation in courses are kept for 5 years to provide ongoing access to materials or certifications. For inactive accounts exceeding 2 years of inactivity, data is deleted or anonymized within 90 days after notifying the user. Data related to legal obligations, disputes, or enforcement of this Policy is retained as long as necessary to comply with applicable laws or resolve disputes.

7. Security Measures

We employ end-to-end encryption (E2EE) and secure servers to protect user data.

8. Children’s Privacy

Our website is not intended for users under the age of 18. We do not knowingly collect data from children.

9. Contact Information

For privacy concerns or questions, please contact us at contact@lexara.com.